Book with Babies Getaway

We service the USA and certain parts of France, Mexico and Canada. Airport delivery is also available at select airports without restrictions.

You may call us or go to our website at www.babiesgetaway.com and make your order (making an account isn't necessary, but saves time for future orders). An email will be sent to you to confirm your order.

While you should order your rentals as soon as you have definite plans of travel, a minimum of at least 3-4 days is absolutely necessary for us to deliver our products to you. Please call us to make any sudden changes at the last minute.

You will receive an email confirmation within 5-10 mins. We CONFIRM ALL ORDERS WITHIN 2 HOURS of placing an order. We need to make sure on the selected dates the items are available, not on recall, and the driver workload allows the order given the multiple orders that can be scheduled within a time slot. NO CHARGE will be made on your card until we confirm the order. Delivery fees can be checked on the cart page.

A 3 day Minimum is applied to all rentals.

You may secure your order online, via phone, or chat. WE CONFIRM ALL ORDERS WITHIN 2 HOURS of placing an order. NO CHARGE is made until we confirm your order.

Call us and we will help you to match the competitor's price. We can even beat our competitor's price!

We accept all major credit cards that includes VISA, MASTERCARD, AMERICAN EXPRESS & DISCOVER. INTERNATIONAL CARDS ARE ACCEPTED.

Go to the "notes" section of the order form and tell us which locations you will need the items. We may add a small fee.

You will get the right item, but it may differ slightly due to changes in the manufacturing. Otherwise, you will get an item with the exact function and quality. COLORS WILL VARY.

Sure! Please note this in the "notes" section of the order form. If you forgot to do so, call us as soon as possible to inform us.

Give us a call with your order information sent to you in the confirmation email.

Yes, we do!

We deliver to EVERY STATE in the US. Airport delivery is also available.

Absolutely, it could be a different city or state. On the cart page please fill in that information in the "PICKUP DIFFERENT" field.

No, you do not. If delivering to a hotel, motel, doorman building the items will be at the front desk or the doorman will hold it. If delivering to a private home you may make a note in the "notes" box to leave in backyard, front door etc. Someone else can also receive the item on your behalf.

We accept Visa, Mastercard, American Express, Diners Club, and Discover. We also have a Book Now, Pay Later option.

You are charged right away to secure the order.

We will do our best to help you. Give us a call.

The terms of agreement are listed on this website. Click the link in the lower left corner of the page.

No. We would rather give you the convenience of having the items delivered directly to you.

Give us a call so we can confirm that we can extend the rental of your items.

Yes, you will need to pay the full value to replace them.

We will charge you late fees in addition to the extra days worth of rental for those items.

You can purchase damage coverage insurance beforehand. Notify us of any damages so we can see if it is able to be repaired.

Substances that are difficult to remove such as (but not limited to) vomit, gum, candy, stickers, crayons, markers, urine, fecal matter or others will require a $15 charge to clean the items. A $50 charge will be instated to clean an item stained from smoke to remove the odor and sanitize properly.

Of course! Sheets and fabrics are removed, and all products are washed and steam cleaned with organic cleaner. Each item is inspected before rental.

We clean our items when they arrive at the warehouse and before they depart.

We are open daily from 9:00 AM - 5:00 PM. Closed on Major Holidays. You can also email us using our contact us form. Please note if you are leaving your apartment, hotel, condo and you have a front desk/doorman please leave all items with them or if you are expecting a delivery please check with them.

You should place your order ASAP. This allows us to save the merchandise for your selected dates. We highly recommend placing your order weeks or months in advance. A cancellation fee of 10% will be applied to your order if you choose to cancel. For example: $100 (total order) 10% cancellation fee. You will receive $90 back to your payment method. If you choose to cancel the order the day before delivery or the day off delivery only store credit will apply.

No, we do not for liability reasons. Contact us at 844-795-1539 and we can help you find a technician free of charge.

Yes we do. If for some reason you are not at the location for us to set it up its pretty easy. It folds out and folds in. The 1 minute instructions are on the baseboard of the crib.

Orders are non refundable. When you place an order we reserve the items for you on those dates. In the event of a cancellation we will issue store credit. Store credit will never expire and can be used anywhere Babies Getaway services, once the items are in stock. In the event that an item(s) is damaged or not received you will receive a refund back to your original payment method (credit/debit card, paypal, or checking/savings account). If you place an order for numerous items and decide to cancel some items from the order, those items will be eligible for a refund back to the original payment method. When a refund needs to be issued back to the original payment method it can take between 7-10 business days.

Yes absolutely, just put "1 Placeholder St" and the city and state with zip code you think you may be staying. When you have the exact information call us at 844-795-1539 or use our contact us form and we will update the information.

You will not be notified if you choose to have your items substituted. For example If you ordered a car seat, you will receive a similar seat if the one you ordered is not available. If there is a price difference you will be refunded. YOU WILL NEVER PAY EXTRA FOR AN UPGRADED ITEM.

If you opt in for insurance protection, it will cover up to $50 worth of stains, damages etc. This protection does not cover against lost/stolen goods. You will be responsible for the full value of the items.

You are charged per day, NOT ON A 24 HOURS BASIS. For example January 1st to January 3rd is 3 days not 2. This is because items are completely reserved and have to be cleaned, and inspected when received back.

No refunds are given if items are picked up early as we have prevented other customers from renting the item you choose for the days you reserved.

If you left a tip, it will either go to the person who packaged your items or the local delivery driver. For example if it is a local delivery it will go to that driver, if it is a courier delivery such as UPS/Fedex the shipping clerk who packed your order will receive the tip.

At this time our warehouses are not designed for customer pickups.

Yes! We do. On the cart page, please select "Airport Delivery". You will be able to enter your itinerary details on the checkout page, including airline info, and where to meet you.